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REFUND AND CANCELLATION POLICY: - LEARNISH

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SYNOPSIS:

Please know that we value your trust in our programs and will do everything in our power to ensure your success in our classes. Our courses are designed to help you at every stage of the learning process, from novice to expert. You will learn something here whether you are a total beginner or a seasoned expert. When you buy a course from Learnish, you agree to our Privacy Policy, Terms of Service, and Refund Policy.

We provide instructor-led courses in which a specialist in the field leads students through their training in real time. Our asynchronous courses are designed to give you a framework for learning at your own speed and in your own time, without requiring real-time participation from everyone involved. We hope you’ll take advantage of the opportunity to learn alongside your peers in a classroom setting, and we’re happy to make that possible by offering classes.

Your unwavering backing of our instructional programs is deeply appreciated. We look forward to partnering with you to help you further your education.

Our courses connect you with helpful professors, knowledgeable support staff, and a community of peers. We want you to obtain as much value as possible from your visit.

LEARN MORE ABOUT OUR REFUND PROCESS BELOW:

 

Refunds for Paid Services:

The money-back guarantee for self-paced learning expires once the student has received the course materials or electronic book.
If you need a refund for Instructor Led Online Training, you must submit your request no later than one day after the start of the batch you originally enrolled in. After purchasing and downloading the course’s audio recording or electronic book, the customer is no longer eligible for a refund.
Learnish may cancel, reschedule, or issue refunds for programs due to insufficient enrollment, instructor illness, or catastrophic events.

REFUNDS:

In the unfortunate case that Learnish must cancel an event, all payments made will be refunded in full.

A 10% processing fee will be deducted from the refund amount if a delegate cancels their attendance at an event more than 7 days in advance.

The “Initiate Refund” button will work only if there is at least one remaining item in stock.

Please get in touch with us if you have an order that is too big for the website’s Help and Support page to manage. Returns, paid twice again.

In 7-10 business days from the client’s notification, the company will refund the duplicate payment using the same method.

MISUSE OF EQUIPMENT OR UNAUTHORIZED USE OF A TENANT’S PRIVILEGES:

If we discover that a customer is using the tool/tenant access inappropriately or illegally, we reserve the right to immediately and permanently revoke his access.

If we find out that the tool or tenant access was misused, we will not return the customer’s payment under any circumstances.

The Exploitation of Video Materials and Learning Management System Access:

We ask that you not share any of the provided videos, materials, or LMS access with anyone. If there is a breach of our material, you will no longer have access to the information we give.

No refunds will be given if our Video materials and/or LMS Access policies are broken.

After a refund has been authorized, it usually takes 7-10 business days to process.

CANCELLATION AND REFUND PROVISIONS:

A full refund (minus any relevant payment gateway fees and GST) will be issued for cancellations received at least 15 days before the start of instruction for both in-person and online courses. Your request to postpone a training or class that was originally booked less than 15 days in advance will be denied. There are no returns once a training program has begun.

Any class cancellations due to low registration or instructor illness will be communicated to participants through email and/or phone calls. The enrollee has the option of receiving a refund, a certificate or transferring to a different session. If the registrant is unable to attend or does not respond with their preferred class change by the end of the next business day, a refund will be processed.

The Training Institute guarantees a full event refund in the unlikely event that it must cancel a session.